Prohibitory sign on Compressor in El Capitan

Why does my system tell me iHave 4.1.3 installed when iHave 4.2?


FCP&Motion both open just fine but Compressor keeps telling me it's outdated even tho i've removed 4.1.3

Final Cut Pro X, OS X El Capitan (10.11.5)

Posted on Jul 10, 2016 7:46 AM

Reply
4 replies

Jul 10, 2016 8:25 AM in response to WosVrt

Suggest downloading FCS Remover. Check Compressor in the dialog and run it – deleting both the application and related plist files. Then download/install a new copy of Compressor from the app store. If you have custom settings you want to retain, before you uninstall, go inside the Home library (hold the option key when you click Go in the Finder. In Application Support, open the Compressor folder and move the Settings folder to your Desktop. When your newly installed app is working properly, you can replace the new Settings folder with the old one.


Good luck.


Russ

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Prohibitory sign on Compressor in El Capitan

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.